Terms of Service
Welcome to HELIASK
Welcome to HELIASK. These Terms of Service ("Terms") govern your access to and use of heliask.com, including any purchases made through our website.
By accessing our website, creating an account, or purchasing any product, you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, please discontinue use of our website and services.
1. Acceptance of Terms
By using heliask.com, you confirm that you have read, understood, and accepted these Terms of Service.
By placing an order, you also confirm that you are legally capable of entering into a binding agreement under the laws applicable in your jurisdiction.
2. Dietary Supplement Information
HELIASK offers dietary supplements intended to support a healthy lifestyle.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on our website is for informational purposes only and should not be considered medical advice.
Always consult your physician or another qualified healthcare professional before using any dietary supplement, especially if you:
- Are pregnant or breastfeeding
- Have a medical condition
- Take prescription medication
- Are under 18 years of age
- Have known allergies or sensitivities
Individual results may vary.
3. Product Information
We make every reasonable effort to ensure that product descriptions, ingredient lists, nutritional information, pricing, images, and availability are accurate.
However, we cannot guarantee that all information is completely free from typographical errors, inaccuracies, or omissions.
Product formulations, packaging, labels, ingredients, serving sizes, and product appearance may be updated or changed without prior notice.
Customers should always read the product label before use.
4. Order Acceptance & Cancellation
All orders are subject to review and acceptance.
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to:
- Product availability
- Pricing errors
- Payment authorization issues
- Suspected fraudulent activity
- Violation of these Terms
If payment has already been received for a cancelled order, a full refund will be issued.
Orders cannot be cancelled once they have entered the shipping process.
5. Pricing & Payment
All prices displayed on heliask.com are shown in the applicable currency.
Payment must be completed before an order is processed.
We accept secure payment methods available during checkout, including major credit cards, PayPal, and other supported payment providers.
We reserve the right to correct pricing errors at any time.
6. Shipping & Delivery
Estimated shipping times are provided for convenience only and are not guaranteed.
HELIASK is not responsible for delays resulting from:
- Shipping carriers
- Customs inspections
- Weather conditions
- Force majeure events
- Incorrect shipping information provided by the customer
Ownership and risk of loss transfer to the customer once the carrier confirms delivery.
7. Returns & Refunds
Returns and refunds are governed by our separate Refund Policy.
Due to the nature of dietary supplements, products that have been opened, used, or have had their safety seal removed may not qualify for return except where required by applicable law.
8. Product Availability
Occasionally products may become unavailable after an order has been placed.
If this occurs, HELIASK may:
- Issue a full refund
- Issue a partial refund
- Cancel the unavailable item
- Contact you regarding an alternative product (subject to your approval)
We will always act reasonably and in good faith.
9. Product Images
Product photographs are provided for illustrative purposes.
Actual packaging, labeling, color, bottle shape, or product appearance may vary due to manufacturing improvements, production batches, or display settings.
Such differences do not constitute product defects.
10. Customer Responsibilities
Customers are responsible for:
- Providing accurate billing and shipping information
- Reviewing ingredient lists before purchasing
- Following all product directions and warnings
- Using products only as directed
HELIASK is not responsible for misuse of its products.
11. Missing or Lost Shipments
If your shipment is marked as delivered but has not been received, you must notify us within 7 calendar days.
Customers agree to cooperate with any carrier investigation by providing requested documentation when reasonably necessary.
Fraudulent claims may result in denial of refunds or replacements.
12. Fraud Prevention
HELIASK reserves the right to investigate any order, refund request, or chargeback that appears suspicious.
We may provide payment processors, financial institutions, or shipping carriers with relevant documentation in order to resolve disputes.
Knowingly submitting false information may result in cancellation of future orders and other legal remedies available under applicable law.
13. Intellectual Property
All content available on heliask.com, including but not limited to:
- Logos
- Product names
- Images
- Videos
- Product designs
- Labels
- Graphics
- Text
- Website design
is the exclusive property of HELIASK or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
14. SMS & Email Communications
By voluntarily subscribing to our email or SMS communications, you consent to receive promotional messages, order updates, product announcements, and other communications from HELIASK.
Message frequency may vary.
Message and data rates may apply.
You may unsubscribe at any time by using the unsubscribe link provided in our emails, replying STOP to SMS messages where applicable, or contacting us directly.
15. Limitation of Liability
To the maximum extent permitted by applicable law, HELIASK shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
Our total liability shall never exceed the purchase price paid for the specific product giving rise to the claim.
Nothing in these Terms limits liability where such limitation is prohibited by law.
16. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes become effective immediately upon publication on this page unless otherwise stated.
Your continued use of heliask.com following any changes constitutes acceptance of the updated Terms.
17. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the country in which HELIASK is legally registered, without prejudice to any mandatory consumer protection rights that may apply in your jurisdiction.
18. Contact Us
If you have any questions regarding these Terms of Service, please contact us.
HELIASK
📩 Email: info@heliask.com
🌐 Website: heliask.com